Frequently Asked Questions
Heavy-duty trucks, commercial fleets, equipment, and automotive vehicles all require dependable maintenance and repair to stay operational. RTC provides complete repair, diagnostics, maintenance, and roadside support services in Redmond, OR.
Contact RTC
If you need truck repair, fleet maintenance, equipment service, automotive repair, or mobile service, call 541-512-6990 today to schedule service with RTC. Our team provides dependable repair and maintenance solutions designed to keep vehicles and equipment operating safely and reliably.
What Types Of Vehicles Does RTC Service?
RTC services heavy-duty trucks, medium-duty trucks, light-duty trucks, commercial fleets, trailers, buses, RVs, forklifts, heavy equipment, and passenger vehicles. We provide diagnostics, repairs, maintenance, inspections, and roadside service for a wide range of commercial and automotive applications.
Do You Offer Mobile Truck Repair?
Yes. RTC operates five fully equipped mobile service trucks that provide on-site service throughout the region. Mobile service helps reduce downtime when breakdowns or mechanical problems happen away from the shop.
What Areas Do You Serve?
RTC is based at 2050 SW Deerhound Ave. Suite 103 and 102, Redmond, OR 97756, near S Hwy 97. We proudly serve customers throughout Oregon, Washington, Idaho, and Nevada within a 150-mile radius, with extended service available across Oregon when needed.
Do You Work On Commercial Fleets?
Yes. RTC specializes in fleet-focused maintenance and repair solutions for commercial fleets operating throughout the region. Fleet services commonly include preventive maintenance, diagnostics, roadside repair, inspections, and ongoing repair support designed to reduce downtime.
What Truck Brands Do You Service?
RTC services a wide range of truck manufacturers including Freightliner, Peterbilt, Kenworth, International, Mack, Volvo, Isuzu, Hino, Ford, GMC, Ram, Dodge, and more. We also repair Cummins, Detroit, and PACCAR diesel engines.
What Heavy Equipment Brands Do You Repair?
RTC repairs heavy equipment from manufacturers including Caterpillar, Komatsu, Bobcat, John Deere, Link-Belt, Terex, Altec, and more. Our technicians provide hydraulic repairs, diagnostics, cooling system service, inspections, and preventive maintenance.
Do You Perform DOT Inspections?
Yes. RTC performs DOT inspections designed to help commercial vehicles remain compliant and road-ready. Inspections can identify brake wear, suspension problems, lighting issues, tire concerns, and other safety-related problems before violations occur.
Do You Offer Preventive Maintenance Services?
Yes. RTC provides preventive maintenance services including oil changes, fluid services, inspections, brake checks, suspension inspections, and scheduled maintenance programs designed to improve reliability and reduce unexpected downtime.
Can You Repair Hydraulic Systems?
Yes. RTC provides hydraulic diagnostics, hydraulic hose fabrication, cylinder repairs, hydraulic leak repair, and hydraulic system troubleshooting for trucks, heavy equipment, forklifts, cranes, and commercial machinery.
What Certifications Does RTC Have?
RTC holds certifications including ANSI crane inspection certification, TIA certification, Bendix certification, Cummins certification, Caterpillar certification, Detroit Diesel certification, MSHA certification, confined space certification, and additional industry certifications.
Complete Diesel Services Under One Roof
RTC provides complete heavy-duty diesel services for fleets and owner-operators throughout Central Oregon. Our services include mobile roadside truck repair, DOT inspections, crane inspections, diagnostics, tire services, fluid services, APU installation, hydraulic hose services, and much more. Whether your truck needs scheduled maintenance or mobile service, we deliver fast, dependable support.
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customer insights
"Great Company , experienced drivers and good communication . I hope we will continue to work together many many times . Thanks especially to Bill!" // Cars Hauler
Russell Peterson
"Bad day on the mountain!Mike responded on a Sunday to install the part I needed to get back on the road.Great service answered all my questions and completed work in less time than quoted.Would recommend RTC to any one needing emergency service."
Jill Gwen
"Absolutely FANTASTIC!! Bill, Mike, Barbie, all of them at RTC are top notch! I'm thrilled we found them for my Mitsubishi FUSO called "Stubby". He runs like a charm now, I trusted them completely and they did SUCH a thorough job, I couldn't believe it. If anyone ever needs help with their big trucks, definitely go to RTC!! These guys are hands down, the BEST!!!"
Steve Glenn
"Had a concern that my trans oil level was low. Was delivering in town. Called them up told me to bring truck over. Showed up there got me in quick. They checked level it was good. They told me no charge. Very friendly people and good people. Thank you means alot to me . God bless "
Proudly providing Our Full-Service Heavy-Duty Truck Repair Shop in Redmond, Oregon
With highly-trained diesel mechanics & state-of-the-art truck repair facilities, RTC delivers industry-leading repair and maintenance services for all major makes and models of heavy-duty vehicles. Reach out today with any questions, to request a quote, or to schedule service!
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